Guardsman Furniture Service Plans

What is a Furniture Service Plan?

With a Guardsman Service Plan you can keep your new furniture looking as good as new...

A Guardsman Service Plan is a 5 year care and maintenance plan for your new furniture. It takes care of stains, such as a spilt cup of coffee, or cosmetic damage from a sharp object.

Documents to download:

NOTE: If you are a DFS customer, please scroll down past this section.


You can download your Service Plan leaflet and conditions (ROI) here.

Please read them carefully and keep them safe for future use. 

  • Service Plan Conditions
    418.70 KB
  • Service Plan leaflet
    602.92 KB

How to report damage

Simply report the damage as soon as it happens by calling 1800 806 182 or by downloading one of our Service Request forms below and let us take care of the rest.

On receipt of your completed form, our team will contact you to advise the next steps.

  • Bed and Mattress Service Request Form
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  • Dining and Cabinet Service Request Form
    373.87 KB
  • Upholstery Service Request Form
    167.93 KB

Why have we sent a stain removal wipe?

For service requests where you have a stain, our first step is to send you a stain removal wipe. It is actually really successful, and in most cases will remove the need for you to wait for one of our technicians to come out; however if it doesn't work, simply let us know and we will send out our expert technician to remove it. Here is a short video which shows you just how simple it is to use the wipe!

DFS customers

If you are a DFS customer who purchased a Service Plan please click below

Keep Your Furniture Looking It's Best

Whether you've run out of your favourite Furniture Care Product, or you'd like to take a look at the rest of our collection, we have everything you need.