Carpet Protection Plans

Keep your new carpet looking its best

Carpet Protection Plan Reviews:

"You would never know there had been a stain."

— Mr. Holloway (Apr 2015),

"Red nail varnish was spilt and stained the carpet in the living room. After Guardsman visited it now looks as it did before the spillage."

— Mrs. Boothroyde (Jan 2015),

"Whole Guardsman service was incredibly smooth and professional. The technician was very skilled who took his time and had a real 'can do' attitude"

— Mr. Choules (Jan 2015),

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A Protection Plan is an underwritten insurance product. A Protection Plan differs from other insurance products and warranties as it specifically covers your carpet against accidents.

There are two levels of coverage depending on the plan you choose to purchase. These represent the standard levels of Carpet Protection Plans available. However please be aware, some retailers choose to offer different levels of coverage together. 

3-Year Plan – 3 years coverage against accidental food and drink stains
5-Year Plus – 5 years coverage against accidental food, drink and a wider range of stains and accidental damage


How your Protection Plan works

You can claim for as many incidents as you need over the term, which provides you with 3 or 5 years of coverage, from the date your carpet is fitted. The Protection Plan is a one-off payment. There are no excesses to pay if you ever need to claim on your plan, no annual renewal costs, and you’re completely covered for parts and labour up to the indemnity value of your plan. Just so you know the indemnity value is the price you paid for your carpet.


Making a claim on your Carpet Protection Plan

Don’t worry making a claim is very straightforward. You can begin the claims process online by downloading a claim form. The explanation on the web page gives you a simple walkthrough of how to go about submitting your claim and what you can expect next.

It’s important that if you ever need to make a claim on your plan to report it to us as quickly as possible. A Protection Plan is not a substitute for regular care and cleaning. We’ll take care of the accidents but the day to day care is down to you.

You can also visit our FAQ page to see answers to our most commonly asked questions.


 While we cover for the accidents unfortunately we don’t cover for:

x General cleaning
x Wear and tear
x Build up and gradually occurring stains or soiling
x Colour change
x Animal chewing


 What does a Carpet Protection Plan cover?

3-Year Plan

Food and drink stains
  • Red wine
  • Tea
  • Coffee
  • Water
  • Milk
  • Grease from chips
  • Fruit juice
  • Coke
  • Squash

5-Year Plus

Stains and damage
  • Bodily fluids such as blood and vomit
  • Drinks such as red wine, tea or coffee
  • Dirt, soil, and mud
  • Cosmetics & Toiletries
  • Grease
  • Soot
  • Nail varnish
  • Shoe polish
  • Acidic liquids such as vinegar and lemon juice
  • Acids and corrosives
  • Human and animal bodily fluids, such as blood and vomit
  • Tears or rips caused by belt buckles and keys
  • Burns caused by sparks from fires or cigarettes
  • Pulled threads caused by shoes