Leather Protection Plans
Keep your new leather sofa looking its best
Leather Protection Plan Reviews :
"I was horrified when the accident happened the top layer of colour had been lifted from the leather. (After the repair it looks) As if the accident had never occurred."
— Mrs Jamard (June 2016),
"Had a scuff mark on seat and broken recliner mechanism. I felt okay when it broke as knew we were covered. Thought it (the repair) looked great and the quality of the recliner mechanism was better than the original "
— Mrs Wright (June 2016),
"Splatter marks caused by the dog shaking after being treated with flea treatment on the arm of a 2 seater settee. (now it's) Good as new. Pleased and relieved. "
— Mrs Munday (June 2016),
"Sofa was making a creeking noise when you sat on it, because of a inside frame needed fixing... the repair was done very professionally"
— Mrs Hussain (June 2016),
A Protection Plan is an underwritten insurance product for new furniture. A Protection Plan differs from other insurance products and warranties as it covers your furniture against accidents.
There are different levels of coverage depending on the plan you choose to purchase. These represent the standard levels of Leather Protection Plans available. However please be aware, some retailers choose to offer different levels of coverage together.
How your Protection Plan works
You can claim for as many incidents as you need over the term, which provides you with 5 years of coverage, from the date your furniture is delivered. The Protection Plan is a one-off payment. There are no excesses to pay if you ever need to claim on your plan, no annual renewal costs, and you’re completely covered for parts, labour, and replacement items up to the indemnity value of your plan. Your indemnity value is the price you originally paid for your sofa.
Making a claim on your Leather Protection Plan
Don’t worry making a claim is very straightforward. You can begin the claims process online by downloading a claim form. The explanation on the web page gives you a simple walkthrough of how to go about submitting your claim and what you can expect next.
It’s important that if you ever need to make a claim on your plan to report it to us as quickly as possible. A Protection Plan is not a substitute for regular care and cleaning. We’ll take care of the accidents but the day to day care is down to you. We also sell effective leather cleaners, protectors, and repair solutions designed for finished, aniline, and bonded leathers, which have been developed from our years of furniture care experience.
You can also visit our FAQ page to see answers to our most commonly asked questions.
While we cover for the accidents unfortunately we don’t cover for:
What does a Leather Protection Plan cover?
- Drinks such as red wine or coffee
- Food such as curry or pizza
- Bodily fluids such as blood or vomit
- Ink such as biro, felt tip or permanent marker
- Unidentifiable stains such as a stain appearing after a party
- Make up and toiletries
- Dye transfer from jeans or newspaper (not as a result of a build up)
- Oil based stains such as grease or tar
- Adhesive's and glues
- Bleaches and other household cleaning products
- Acidic liquids such as vinegar and lemon juice
- Tears and rips caused by keys and belt buckles
- Scuffs and scratches
- Burns caused by cigarettes
- Pet Scratches (not as a result of build-up)
- Recliner mechanisms
- Excessive loss of resilience of foam cushions (not through general use)
- Stitching coming undone
- Peeling of leather
- Broken Springs
- Frame breakage